Refund policy

Thank you for shopping at Chilled Fashion. We value your business and strive to provide you with the highest quality fashion jewelry.

Please note that we do not accept exchanges or returns on any items purchased from our store. If you have received a product with a quality issue, please contact us at chilledfashion@hotmail.com within 7 days of receiving your order. We will do our best to resolve the issue to your satisfaction.

Please note that any items sent back to us without prior contact will not be accepted.

Thank you for your understanding and cooperation.